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Tooling INT-042 2025

Studio Operations System

Internal automation tooling

The problem

Manual project tracking was a bottleneck. Needed a way to sync client emails with Linear tickets automatically.

The approach

A lightweight Node.js worker that listens for email webhooks, parses intent using a basic LLM layer, and dispatches formatted tickets to Linear.

Outcomes
  • Reduced admin time by 4 hours/week
  • Standardized ticket formatting
  • Instant visibility on client requests